Contact us

If you are a contract/policyholder or agent/advisor with specific questions about or wanting help managing a current policy or contract, you can access your account online or contact your service team by phone at the numbers below:

Annuity & life insurance policyholders

Phone: 877-253-2323

Monday through Friday 8:30 a.m. to 6:00 p.m. EST

Sales support

Phone: 844-335-7253

Monday through Friday 8:30 a.m. to 5:00 p.m. EST

Customer support

Contract/policyholders can email customer support regarding form requests, general questions, the website, suggestions or concerns.

Email: customer.relations@​

Media inquiries

Members of the news media ONLY

Email: media.relations@​

Corporate markets COLI/BOLI support

Phone: 888-594-2654

Monday through Friday 8:30 a.m. to 4:30 p.m. EST

Contact us by mail (annuities and life insurance)

Regular mail

Mailing address for regular correspondence, forms and contract/policy information.

Delaware Life Service Center
P.O. Box 758581
Topeka, KS 66675-8581

Overnight address

Delaware Life Service Center
Mail Zone 581
5801 SW 6th Avenue
Topeka, KS 66636

Incoming payments

Delaware Life Service Center
P.O. Box 758580
Topeka, KS 66675-8580

Administrative home office and corporate markets mail

Delaware Life
1601 Trapelo Road, Suite 30
Waltham, MA 02451