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For questions or help managing a current policy or contract, you may access your account online or contact your service team by phone at the numbers below:

Annuity & Life insurance policyholders

For Accelerator Prime®, Target Growth 10®, Apex MYGA®, Growth Pathway 5®, Growth Pathway 7®, TruMax, Pinnacle PlusSM, Retirement Stages Select 5 and 7SM, Target Income 10®, and PrimeStart Bonus 10SM on 9/1/20 and later:

Phone: 800-374-3714

Monday through Friday
8:30 a.m. to 5:00 p.m. EST

All other accounts

Phone: 877-253-2323

Monday through Friday
8:30 a.m. to 6:00 p.m. EST

Customer Support

Contract/policyholders can email customer support regarding form requests, general questions, the website, suggestions or concerns.

For general inquiries:

Bank and Broker-Dealer sales support

Phone: 844-335-7253 Monday through Friday, 8:30 a.m. to 5:00 p.m. EST

IMO sales support

Email: [email protected]


Corporate markets COLI/BOLI support

Phone: 888-594-2654 Monday through Friday, 8:30 a.m. to 4:30 p.m. EST

Media inquiries

Members of the news media ONLY Please email: [email protected]