If your inquiry is urgent, please use the telephone number listed below to talk to one of our staff members. Otherwise, we will reply by email as soon as possible.
In the meantime, you can check out the following resources:
For questions or help managing a current policy or contract, you may access your account online or contact your service team by phone at the numbers below:
For Accelerator Prime®, Target Growth 10®, Apex MYGA®, Growth Pathway®, TruMax, Pinnacle Plus™, Retirement Stages Select™, Target Income 10®, PrimeStart Bonus 10™, Momentum Growth™, Momentum Growth Plus™, and DualTrack Income™ on 9/1/20 and later:
Phone: 800-374-3714
Monday through Friday
8:30 a.m. to 6:00 p.m. EST
Phone: 877-253-2323
Monday through Friday
8:30 a.m. to 6:00 p.m. EST
Contract/policyholders can email customer support regarding form requests, general questions, the website, suggestions or concerns.
Phone: 844-335-7253 Monday through Friday, 8:00 a.m. to 6:00 p.m. EST
Email: [email protected]
Phone: 888-594-2654 Monday through Friday, 8:30 a.m. to 4:30 p.m. EST
Members of the news media ONLY Please email: [email protected]